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Operations Coordinator - ResortQuest By Wyndham Vacation Rentals
PANAMA CITY BEACH FL 32413
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674101

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Wyndham Destinations

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Operations Coordinator - ResortQuest By Wyndham Vacation Rentals
**Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 10,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.**


**Wyndham Vacation Rentals' full-time associates enjoy** **health benefits** **as well as a generous** **401k plan** **and a** **paid time-off** **program.**


**Summary:**



Supports operations team in accomplishment of overall operational functionality of assigned location, including homeowner relations, guest services, maintenance, housekeeping, quality control, etc. Overall objective of ensuring long-term homeowner satisfaction and retention on RQ rental program while also ensuring outstanding guest services.





**Responsibilities:**




1. Responsible for administrative functions in support of operational unit, including but not limited to; processing of vendor invoices, coding/processing of purchase card transactions, billing of owners, completion and timely submission of SOX required documents/reports, coordination of Rental Management Agreement processing with Liaison Department, inventory and maintenance of adequate office supplies, etc.

2. Supports Guest Services functions, including assistance with scheduling of Guest Services Agents, fill-in as Guest Services Agent as required, etc.

3. Supports Housekeeping, Maintenance, and overall Quality Assurance functions, including conducting routine unit inspections (as required), for cleanliness, general repair, amenities, etc., as well as overall unit condition.

4. Supports acquisitions of rental management contracts, including support of contract preparation, presentation of management program to prospective owners and setup of new units in company's rental management system.

5. Supports/provides communications (in-person, telephone, e-mail, mail, etc.) with homeowners, including response to inquiries, problem resolution, owner statement explanations, general owner communications efforts, etc.

6. Support Operations Managers in all facets of their responsibilities, including fill-ins for Ops Manager as required.

7. Perform other duties as assigned.




**Education:**




+ High School diploma required; College degree strongly preferred





**Experience:**




+ Minimum 2 years experience in vacation rental, hospitality or related business, OR minimum of 1 year relevant work experience with college degree

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