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Guest Services Agent - Resortquest By Wyndham Vacation Rentals
PANAMA CITY BEACH FL 32413
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674098

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Wyndham Destinations

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  2 Views, 0 Applications  
 
Guest Services Agent - Resortquest By Wyndham Vacation Rentals
**Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 10,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.**


**Wyndham Vacation Rentals' full-time associates enjoy** **excellent health benefits** **as well as a generous** **401k plan** **and a** **paid time-off** **program.**



**Summary:**



Responsible for answering all guest inquiries, complaints and requests. The guest services department is the central communication hub for the efficient operation of the property.





**Responsibilities:**




1. Book reservations for guests and owner, process check-in/check-out of guests, collect rent money, process any guest credits and/or charges, etc. Act as advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay.

2. Responsible for key control and preparing bank audits.

3. Perform clerical duties such as typing, filing, recording, mailing, and computer data input processing as necessary.



Education:




+ High School diploma or equivalent required

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